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Contact us / Book a tour

If you want to contact us or book a riding tour with us fill the form bellow or send us an email to info@sloveniahorseriding.com or call us by phone +386 41 377 030.

For further information feel free to give us a call. We will answer all your questions with a smile! We are open all year around.

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TERMS & CONDITIONS 

Please read the following Terms & Conditions carefully. Note that the following is at the discretion of LIFEIME EXPERIENCE and rates/itineraries are subject to change. Please return your signed contract below to sLOVEnia HORSE RIDING reservations office by email:info@sloveniahorseriding.com.

Important: Please ensure that you are familiar with our riding policy. We reserve the right to prevent any client from riding if we feel they do not fulfill the minimum competence level as indicated. 


DAY TRIPS

If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee.
If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee. 

When the booking is done there is no money refund in case of bad weather, no-show, not appropriate equipment or other failure to comply with our rules.


HORSE SAFARI

All payments to LIFETIME EXPERIENCE are to be in EUR sterling or the equivalent agreed currency Full payment must be made no later than 30 days before the starting date of the horse safari – otherwise booking will be deemed as cancelled. However please note that ALL bookings is subject to the below cancellation policy from date of written confirmation received. (Should our payment and cancellation policies not be compatible with yours, you are requested to contact our reservations office with a proposal.)

Cancellation On confirmation of a booking an invoice will be issued and your booking will then be subject to the below cancellation policy. All cancellations must be in writing.

Confirmation – 61 Days prior to date of arrival: 30% of total safari cost is forfeited. 60 – 31 Days prior to date of arrival: 50% of total safari cost is forfeited. 30 – 0 Days prior to date of arrival: 100% of total safari cost is forfeited.

Should a client, for any reason, fail to join a safari or join it after departure or leave it prior to its completion, no refund can be made.

Please quote your invoice number on the payment and instruct your bank that the beneficiary (Lifetime Experience) should receive the full invoice amount, with no charges deducted.


Account Name: Lifetime Experience, Account number: SI56 6100 0000 9902 883, Bank Name: Delavska hranilnica d.d. Ljubljana: SWIFT Address: HDELSI22.


RIDING POLICY

Be prepared to spend up to six hours a day in the saddle. You will need to feel confident about keeping up with the group, capable of riding at all paces, rising to the trot and controlling your horse at the canter. Riders need to be over 12 years old, be riding fit, and weigh no more than 95 kgs (210 lbs or 15 stone). Riders who are over the weight limit would need to make special arrangements for this with our reservations team and need to be advanced riders. We take a maximum of eight people in each riding group to ensure the best possible standards of safety and enjoyment. We are using English or Western style trail saddles.


You must be able to ride to one of the following competence levels:

Experienced: Confident at all paces on almost any horse, competes or hunts seriously. 

Intermediate: Ridden for a number of years. Able to control fit thoroughbreds at all paces. 

Competent: Able to control a sensible/quiet horse at all paces and feels confident on such a horse. Balanced in the saddle and able to rise/post to the trot. 

If you are not riding regularly we strongly recommend that you get in practice before joining us on safaris. It will be at the discretion of the company whether less experienced riders will be permitted to ride, taking into consideration their safety and enjoyment and that of the group as a whole. We reserve the right to prevent any client from riding if we feel they do not fulfill the minimum competence level detailed above.


Many insurance companies will only insure you when wearing a hard hat or safety helmet whilst in the saddle. It is your responsibility to provide your own properly fitted hard hat or safety helmet. We cannot accept any liability whatsoever for head injuries sustained as a result of ignoring this advice. You must be insured to ride with us - please ensure your policy covers you for horse riding and includes medical evacuation cover.


You must be fully aware and understand that there are risks involved when around horses, in riding generally and in visiting and staying in remote wilderness areas due to the presence of wild and potentially dangerous animals. For these reasons you will be required to sign an indemnity form before you ride on our safaris confirming that you do so entirely at your own risk and that you have adequate insurance for all eventualities. 

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